Terms of Service

WhyCited analyses citations in academic papers you are reading. When you request an analysis, it retrieves openly available content about the cited work and uses AI models to explain the citation’s likely role in the passage, together with the evidence available and a confidence grade.

The Service is a reading aid, not an oracle. Analyses are generated by AI from the evidence available at the time and may be incomplete or wrong; the evidence grading exists precisely so you can judge how much weight to give an answer. Always verify against the source before relying on an analysis in your own work.

All plans, including Free, require an account. You must provide accurate information, keep your credentials secure, and be at least 16 years old. You are responsible for activity under your account. One account per person; quotas are per account, not per device.

You agree not to:

• use the Service to attempt to circumvent publisher paywalls or access restrictions — the Service does not do this, and asking it to is a misuse;
• probe, overload, scrape or programmatically drive the Service outside the extension’s intended use;
• share, resell or pool account access to evade plan quotas;
• attempt to extract our prompts, models’ keys, or other operational internals;
• use the Service in violation of applicable law.

We may suspend or terminate accounts engaged in these behaviours.

Paid plans are billed monthly in advance through Stripe. Each plan includes a monthly allowance of standard and, where applicable, deep analyses; allowances reset monthly and unused analyses do not roll over. When you reach a limit you are told clearly and can upgrade.

You can cancel, upgrade or downgrade at any time through the Stripe customer portal. Cancellation takes effect at the end of the current billing period; you keep access until then. Except where required by law, fees already paid are not refunded for partial periods. Nothing in these terms affects your statutory rights, including any statutory cancellation rights that apply where you live.

We may change prices or allowances; changes apply from your next billing period and we will give you reasonable advance notice.

The papers you read belong to their authors and publishers; WhyCited claims no rights over them and retrieves only what is openly accessible. The Service’s software, design and branding are ours. Analyses generated for you may be used freely in your own research and writing.

We aim to keep the Service available and useful, but it is provided “as is” and “as available”, without warranties of any kind to the extent the law allows. We may modify features over time; if we discontinue the Service we will give reasonable notice to paying subscribers.

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, or for decisions made in reliance on AI-generated analyses. Our total liability arising out of the Service in any twelve-month period is limited to the amounts you paid us in that period. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts for breach of these terms, with notice where practicable. Sections 5–7 survive termination.

We may update these terms. For material changes we will give notice — by email or in the extension — before they take effect. Continued use after the effective date constitutes acceptance.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where the law of your country of residence grants you mandatory consumer protections or venue rights, which remain unaffected.

Questions about these terms: hello@whycited.com.